Improving Decision-Making and Problem Solving

7:30 a.m. to 8:00 a.m. Networking

8:00 a.m. to 9:30 a.m. Seminar

Decision making is how we cope with our environment and live our life. From the decision to rise in the morning to the decision go to bed at night, we are constantly making decisions and frequently solving problems. Throughout each day we are confronted with a variety of problems and decisions that require a rational, thoughtful response.

Problem Solving and Decision Making presents a structure, process and tools to help you solve problems and make decisions. This presentation is about proactively attacking problems and making timely decisions, that help you solve work problems and make decisions to bring value to your company and your customers. In addition, the skills, processes and tools taught in this program can bring value to other aspects of your life as well.

Participants will practice the six-step problem solving process by working on actual problem in class. The focus in class is on group decision making, but participants will be able to apply the same processes and tools to individual problems and decisions.

About The Program 

This workshop is a blend of Trainer-led and experiential learning. It identifies the key concepts of problem solving and decision making. It gives the attendees a range of versatile and effective techniques, backed up by excellent course notes, which form a valuable reference source for the future. This course is ideal for those seeking new answers to old problems, and those in search of first time solutions to major new problems.

Course Objectives 

> To enable participants to identify different problem solving techniques

> To enable participants to analyze a problem so that appropriate problem solving techniques may be applied

> To recognize the importance of dealing with the cause of a problem, rather than just dealing with the effect of a problem

> To learn how to generate alternative solutions, using creative thinking and brainstorming

> To learn the different stages of the decision making process and understand the importance of each stage in ensuring effective decisions are made

> To enable participants to apply problem solving and decision making models to the workplace

What You Will Gain

> An understanding of different types of problems and how to differentiate between them

> A clear and systematic approach to problem solving and decision making

> A range of proven models to identify the causes, and diagnose the key aspects, of a problem

> An opportunity to examine different ways of approaching a problem and choosing the most appropriate solution

> An opportunity to practice logical problem solving techniques during the class

Who Should Attend

Managers, supervisors, and staff responsible for the development of new ideas and systems, and those involved in problem solving, and making and implementing key decisions. This is an essential course for those who believe that change, and new, improved ways of working, are the best way forward for the success of organizations.

A Q&A session will follow the presentation.

Join us as Medaille’s Leadership Management Council presents the latest seminar in its 2016 Excellence in Leadership program.

  • : Alumni Relations

Posted by: Alumni Relations