april higgins

April Higgins, Reference & Instruction Librarian, Rochester Campus

What is your education and background?

I grew up in a little town called Oatmeal, Texas believe it or not! Wanting to see different parts of the country, I moved to attend Northern Kentucky University in order to complete my Bachelor’s degree in Music Education. Realizing that the market for music teachers was not particularly good, I figured out that my true passion lies in being a librarian. I received my Master’s in Library Science at the University at Buffalo with a focus on cataloging and music materials. I have now lived in the Rochester area for over 5 years and love it more and more each day.

Tell us about your typical work day…

Typically, I spend my time answering questions about the use of library resources, including the printer, computers, finding articles, using the databases, locating books, doing an interlibrary loan, etc. We (the librarians) are available in person as well as online through the library chat function on the library page. When I am not answering questions, I work on signage, tutorials, and library guides to help the students be better equipped to find information on their own. I also manage the day-to-day functions of the writing lab, which provides one-on-one tutoring services here at the Rochester campus for students that need help with their writing.

What is your favorite part of working at Medaille?

I will never stop feeling great when I see that look and expression of gratitude that students show when I’ve helped them with a problem. Sometimes it just takes a little patience and conversation to get to the heart of what a particular student needs. We do our best to tailor our services to each individual student and they definitely take notice.

What are your interests and hobbies?

I have played the violin since childhood, though I have not played as much these past few years. I would like to get back into it and maybe find a community orchestra to play with. Music, in general, has been a central part of my life. I am a frequent attendee of the Rochester Philharmonic Orchestra concerts. Classical music is great, but sometimes you just need to listen to some Rock n’ Roll. The very first concert I remember seeing was when my dad took me to see Paul McCartney when I was but a 9-year old. I also love board games. I am currently involved in a Rochester group that meets on a weekly basis to play strategic board games. I find that doing this is a great way to meet new people and work your brain at the same time – all while having fun. This summer, I practiced my tennis skills a lot. Tennis and biking are my favorite ways to get exercise during the warmer months.

If you could eat dinner with one famous person, who would it be?

I have to pick just one?? Leonard Bernstein – because he was quite a character and could give me a tip or two on how to style my hair. Or Carl Sagan – because I love the sound of his voice and he could teach me so many things. Or Amy Goodman – because she inspires me with her incredible courage.

Please tell a success story while working here at Medaille (or a favorite Medaille memory/story)

We had a student who was very self-conscious and nervous about her writing. Over the past few months, she has grown so much as a writer and has become very proficient in APA citation because she was diligent and regularly came to the librarians and writing tutors for help.

If you could visit any place in the world, where would you choose to go and why?


My favorite place in the world is Paris. I had the good fortune of being able to study abroad there for 5 weeks. It was one of the greatest times of my life. As for places I haven’t yet visited, I would love to visit Japan. I love Japanese pop culture, their classical art forms and music, and their food and architecture.


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